UAE and Middle East buyers should not order Komatsu excavator spare parts from a model name alone. Start with the full machine model, serial or PIN, the existing part number, clear old-part photos and destination. Then require each quoted option to be labeled genuine, replacement/aftermarket, used or rebuilt, with fitment, condition, packing and commercial evidence tied to that exact item.
PRIMA is an independent China exporter, not Komatsu or an authorized Komatsu dealer. Buyers who require Komatsu Genuine Parts, official dealer installation, factory-backed programs or official warranty handling should verify the route with the Komatsu UAE Genuine Parts page and a current official Komatsu UAE dealer listing. A PRIMA quote must not be treated as official authorization.
What this UAE Komatsu parts page owns
This URL is the regional owner for Komatsu spare-parts sourcing and verification in the UAE and wider Middle East. The global Komatsu excavator parts guide remains the deeper PC200/PC220/PC300 fitment owner. Buyers comparing CAT and Komatsu routes in Sharjah or Dubai can use the separate CAT and Komatsu UAE comparison checklist. Do not create another page for the same Komatsu-parts-in-Dubai intent.
Choose the correct sourcing route before requesting price
| Buyer requirement | Appropriate first route | Evidence to retain |
|---|---|---|
| Komatsu Genuine Part, official program or dealer responsibility | Current official Komatsu UAE/Middle East channel | Dealer identity, exact part number, written scope, invoice and applicable warranty/program terms |
| Replacement or aftermarket option from China | Independent supplier comparison | Manufacturer/brand when disclosed, proposed-item photos, dimensions/material/specification, fitment basis and written warranty boundary |
| Used component | Item-level condition review | Source-item identity, dated photos/video, wear/damage disclosure, test evidence where applicable and return boundary |
| Rebuilt component | Rebuild-scope review | Core identity, replaced parts, measured/tested results, rebuilder identity, photos and written warranty boundary |
A quotation that only says “OEM,” “original” or “high quality” does not establish the route. Ask who manufactured or rebuilt the item, who is responsible for warranty handling and which documents will identify the delivered part.
The machine and old-part identity gate
Send the following before a supplier selects or prices a Komatsu part:
- Full machine model and suffix: for example, the dash series and regional configuration, not only “PC200.”
- Serial or PIN plate: one readable image of the complete plate. Mask only information that is not required for fitment or supplier review.
- Existing part number: photograph the number on the old item, tag or parts record where available. Record whether it is confirmed, superseded or still unknown.
- Old-part views: overall view, interfaces, ports, connectors, bolt pattern, damage and identifying marks.
- Labeled measurements: use a ruler/caliper in the image and state the units. A filename or unlabeled dimension list is not enough.
- Quantity and position: left/right, upper/lower, front/rear, inner/outer and quantity per machine or side.
- Destination and deadline context: UAE emirate/final city, preferred port or courier route, urgency and whether the machine is stopped.
Use the excavator part-number verification process. Serial, part number and visual/dimensional evidence should agree before a quote is described as fitment-reviewed.
Status definitions for genuine, replacement, used and rebuilt parts
Genuine Komatsu
Treat an item as genuine only when the quoted route and documents support that description. Verify the current official dealer/channel, exact part number, packaging/label evidence and invoice responsibility. PRIMA does not infer genuine status from color, logo, a seller statement or a photo.
Replacement or aftermarket
Record the proposed manufacturer or brand if disclosed, exact cross-reference, dimensions, interfaces, material/specification where relevant, test certificate scope and written warranty/return terms. “Replacement for Komatsu” is a compatibility description; it is not Komatsu authorization.
Used
Require dated item photos, source/condition disclosure, visible wear and damage, test evidence appropriate to the component and a clear return boundary. Do not infer remaining service life from appearance.
Rebuilt
Ask for the core identity, dismantling/rebuild scope, replaced wear parts, machining or measurement record, bench/pressure/flow/electrical test where relevant, rebuilder identity and written warranty responsibility. A cleaned or repainted used item is not proven rebuilt.
Part-category checks before a UAE order
| Part category | Fitment evidence | Condition or quality evidence |
|---|---|---|
| Undercarriage: track roller, carrier roller, idler, sprocket, track chain, shoe | Machine serial, part number, roller position, flange, link count, pitch, shoe width, bolt pattern and labeled dimensions | Dated proposed-item photos, material/heat-treatment or manufacturer record when claimed, used wear measurements when applicable |
| Hydraulic pump or main valve | Part/assembly number, model/serial range, port layout, shaft, rotation, controller/sensor and mounting dimensions | New/replacement identity or rebuild scope; bench/pressure/flow evidence with test conditions when claimed |
| Final drive or swing device | Assembly number, motor/gearbox split, flange, bolt circle, shaft/spline, ports and machine serial range | Used/rebuilt source, leakage/case-drain or bench evidence when applicable, oil/drain condition and warranty boundary |
| Engine and electrical | Engine model/serial, part number, connector, voltage, calibration/coding requirement and software responsibility | Manufacturer/brand, test report tied to item/serial, storage/packing controls and return terms |
| Bucket and GET parts | Adapter system, tooth/edge number, pin/retainer, dimensions, quantity and material requirement | Manufacturer/material/heat-treatment record when claimed, labeled proposed-item photos and packing quantity |
For undercarriage detail, use the undercarriage parts buyer guide. For a complete quotation file, use the excavator parts RFQ guide.
Supplier and local-support verification for Dubai and the UAE
Separate the supplier’s legal/commercial identity from the brand printed on the part. Before payment, retain:
- legal company name and quotation/invoice entity;
- business address and the actual dispatch location;
- whether the item is physically available, produced after order, sourced after order, used or rebuilt;
- the exact proposed-item ID or photos and quote validity date;
- Incoterm, currency, payment beneficiary and included/excluded charges;
- written fitment-review scope, warranty/return responsibility and exclusions;
- who will diagnose or install the item in the destination market.
A Dubai, Sharjah or UAE keyword does not prove local stock, local delivery, official dealer status or UAE warranty handling. Verify those points in writing. For a broader supplier screen, see the UAE heavy-equipment parts supplier checklist.
Packing, documents and delivery evidence
Define packing after the exact part, quantity, condition and route are known. The pre-shipment file may include:
- dated proposed-item and final-packed-item photos with quantity labels;
- caps/plugs on hydraulic ports and protection for shafts, threads, seals, connectors and finished surfaces;
- internal blocking, moisture/rust controls where required and crate/external markings;
- gross/net weight and package dimensions from the final pack;
- commercial invoice and packing-list data aligned with the quoted item/status;
- courier, air or sea freight basis, Incoterm and destination charges/responsibilities;
- current Dubai/UAE import requirements confirmed with the buyer’s broker or the relevant authority.
Dubai Customs publishes current service guidance, but the required documents and process depend on the transaction and importer. Review the Dubai Customs Service Guide and confirm the final case with the buyer’s licensed broker. PRIMA does not promise customs clearance or delivery time from a generic page.
Use the shipping and document checklist for the evidence method. Actual part packing and freight must still be tied to the final item and route.
A comparable landed-cost sheet
| Cost line | What to record |
|---|---|
| Part price | Exact item/status, quantity, currency, quote validity and included tests/accessories |
| China-side handling | Inspection, domestic freight, packing/crate and export charges |
| International freight | Courier/air/sea basis, chargeable weight/volume and Incoterm |
| UAE-side charges | Broker-confirmed duty/tax/clearance, terminal/courier and local delivery |
| Installation and risk | Technician, consumables, calibration/coding and documented unresolved-risk allowance |
Do not compare one ex-works price with another delivered quotation as if they cover the same scope. Do not publish a universal UAE freight, duty, lead-time or warranty number without a dated route/item record.
Hold the order when critical evidence is missing
- Hold if machine serial or the fitment basis is missing for a fitment-sensitive part.
- Hold if “genuine,” “OEM” or “rebuilt” is not supported by the named route and item-level documents.
- Hold if the proposed item changes after approval without a new fitment and condition review.
- Hold if quotation, invoice and payment beneficiary identities do not align.
- Hold if packing, quantity, weight or freight basis cannot be tied to the final item.
- Hold if installation, calibration or destination diagnostics are required but no responsible route is defined.
Send a qualified Komatsu parts RFQ
Send PRIMA: machine model/suffix, readable serial/PIN plate, confirmed or suspected part number, old-part photos, labeled measurements, quantity/position, desired status options, UAE final city/port, urgency and required inspection/packing documents. PRIMA will confirm which evidence exists for the proposed item; fitment, condition, stock, price, warranty, lead time and delivery are not promised until they are tied to a dated quote/item record.
Contact PRIMA by WhatsApp: +86 138 2031 8813 or email: [email protected]. You can also use the contact page. No buyer needs to send payment or sensitive account data through a public page.
Frequently asked questions
Can I order Komatsu spare parts with only the excavator model?
Usually that is not enough for fitment-sensitive parts. Send the full model/suffix, serial or PIN, existing part number, old-part photos and labeled measurements so the proposed item can be checked against a defined machine and interface.
Does a Dubai or UAE page mean the supplier has local stock?
No. Search wording does not prove local inventory, dispatch location or delivery time. Require a dated stock/status statement, proposed-item photos, dispatch address and written delivery basis.
How can I verify that a Komatsu part is genuine?
Use the current official Komatsu UAE/Middle East route and retain the exact part number, dealer/channel identity, packaging/label evidence, invoice and written responsibility. PRIMA does not certify genuine status from appearance or a seller statement.
What should a rebuilt hydraulic pump or final drive record include?
Ask for core identity, rebuild scope, replaced items, measurements, appropriate bench/pressure/flow or leakage evidence with test conditions, rebuilder identity, proposed-item photos and written warranty/return responsibility.
What should be checked before shipping a part to the UAE?
Confirm the exact item and quantity, final packing photos, port/shaft/thread protection, gross/net weight, dimensions, invoice and packing-list data, Incoterm, freight basis and broker-confirmed destination requirements.
Evidence and editorial limitations
This guide does not prove PRIMA inventory, genuine Komatsu status, authorized-dealer status, fitment, part condition, factory warranty, UAE stock, freight, customs clearance, lead time or delivery. Those claims require a dated record for the exact proposed item and transaction. Existing theme or featured images are decorative and are not item, packing or shipment evidence.
Current primary references
- Komatsu UAE Genuine Parts, accessed 29 August 2026.
- Official Komatsu Middle East UAE dealer listing, accessed 29 August 2026.
- Dubai Customs Service Guide 2025, current official document checked 29 August 2026.